Frequently Asked Questions

SIGNING UP
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Q: What forms of payment can I use?
A: Visa, Mastercard, Discover credit cards or Paypal.

Q: I tried to subscribe to your site but my card was denied and i know that my card is good and i gave all the correct information, can you help?
A:
The credit card transaction is between you and Paypal. I can't help you. The most common reasons for denial is name, billing address or CVV2 doesn't match card providers info on file. But could be something else. Try a different card.

Here's an FAQ answer from a merchant bank customer service.
 
Why did my customer receive a DECLINED response?
A DECLINED response means that the cardholders issuing bank will not pay you, the merchant, for that transaction. eProcessingNetwork processes transactions for merchants using each merchants own merchant account. eProcessingNetwork processes these transactions through the processor of each merchant's own acquiring bank. eProcessingNetwork simply returns you the response returned to us from the processor who, in turn, is simply returning the response from the issuing bank. Issuing banks do not return an indication of why they decline a transaction.

The most common reasons an issuing bank declines a transaction include, but are not limited to:
* The cardholder has exceeded the account's credit limit.
* The cardholder is late on payment to the issuing bank.
* The cardholder has specified to the issuing bank that the cardholder would not like Internet-based transactions to be approved for that card.
FYI: Credit cards with a chargeback of an internet purchase (ie - cardholder disputes/denies charge to Visa, for whatever reason, and receives refund after service/product is provided), are added to a blacklist of people we in the e-commerce industry don't want as customers. Chargebacks hurt our merchant credit ratings and the whole ecommerce industry by raising prices. All internet merchants list terms that should be reviewed prior to purchase. If you've been wrongly charged, contact the merchant first - reputable merchants will work out a mutually satisfying arrangement and can provide refunds. Contact the credit card company only as a last resort or you risk blacklisting. Payment processors and adult webmasters share our blacklists to stop ripoffs from joining. Errall.com has an active fraud-prevention/prosecution program.

Q: What if I just want to subscribe for one month?
A:
Only one subscription is available - two months.

CANCELLING
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Q: How do I cancel?
A:
There is no need to cancel. Your membership subscription is good for 2 months then stops.


LOST USERNAME / PASSWORD / SUBSCRIPTION NUMBER
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  Q: I lost my Username / Password / Subscription Number
A:
Contact me with your name and your email address and I'll re-send your sign-up welcome email, which you should have kept or written down.